How to run your listing the CloudyChef way.
Hours, menu, and facts should match reality. Repeated "closed when listed open" reports lower your listing's visibility.
Reviewer receipts are verified against your samples. The more samples you upload (different formats, day/night), the fewer genuine guests get stuck in manual review.
You get one public reply per review. Use it to thank, clarify, or fix — replies that attack reviewers are removed and logged.
Asking guests for a "10" — with or without a discount — violates the standards and is logged publicly when caught.
Published promos are verified offers. Honor them as written; expired or dishonored promos are pulled and logged.