The questions owners ask most.
Create an account, then add your restaurant from the merchant page. Listings go live immediately and are verified by our team afterwards.
Yes. Reviewer-created listings are unclaimed. Go to the claim page, and once we verify you're the owner, the listing transfers to your account with all its reviews intact.
No — and neither can we, unless it violates policy. If you believe it does, flag it from your dashboard; a moderator decides and the outcome is logged publicly.
Live averages of verified reviews across food (40%), service, value, and ambience (20% each). No paid product affects them.
Analytics, competitor benchmarks, and sentiment breakdowns — insight tools only. Premium never changes scores, ranking, or review visibility.